Customer Reviews
I ordered a jar of this new Nutjar product on July 22nd, and I expected it to be smooth but firmer than the regular macadamia butter (which is quite runny) since it has organic coconut sugar added to it, among other ingredients. I received it on August 1st and upon inspecting the jar, the content already seemed much firmer, as expected.
It is delicious, and I have been consuming it since then.
However, last night (Aug. 4th), after consuming about a third of the jar, I saw a brown spot in the middle of the spread. Once I tried to take some of the spread out with a knife, this particular spot would not bulge, it was rock solid. Then, I shoved the knife in and tried to move the content. To my shock, I found out that more than half of what was left in the jar was pure coconut sugar and it was stuck to the glass, which is why it would not move.
This is ridiculous! A third or more of the whole jar was pure coconut sugar, and that is not what I paid for. Coconut sugar is not cheap, but it certainly is much cheaper than macadamia nuts.
I loved the taste, but will not buy again as I felt scammed.
Edit: In the picture you'll see the brown, solid lumps with grainy texture that took 1/3 of the jar.
Thank you for taking the time to write this review. I will explain the misunderstandings in your review.
1- The Vanilla Macadamia Product does not say 99% Macadamia on the jar. We did have a picture up on the site which was a computer-generated mockup and had an error on the French side saying '99%.' This was copied from our original macadamia design. This is our mistake, and we have removed it and will refund you. However, the jar itself does not say that, as this product has other ingredients.
2-We do not have any product at NutJar containing coconut sugar. Not one.
3-All our products are natural and do not contain any emulsifiers, so sometimes they separate. This means you have to stir them when you first get them, as per the instructions on the jar.
This product is made from some of the most premium and expensive ingredients on the market. The brown spots are pure vanilla, not commonly seen in products as fake vanilla is used more often. It also contains pure coconut butter, which is whole coconuts ground into a butter. It separates easily and has to be mixed. The sweetener is whole ground sun-dried organic dates.
We apologize for the French image that had an error, but this product does not contain any coconut sugar, and all the information on the label is correct. I hope that helps!
100% Plant based
Recyclable
Canadian made
Free shipping $79+
